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Each passenger must hold a valid passport (and visa(s), if required) to be allowed entry into each destination on the flight itinerary. The Airline cannot be held responsible if a passenger is denied entry and/or deported by any local authority.
Contact details - for SENDING E-TICKET or schedule changes
In case you don't receive the email confirmation, please first check your Junk or Spam mail box.
(Country Code) + (Phone Number). Ex: (+66) (1234567)
* Please fill in your mobile phone number to receive notification or any changes in your flight itinerary.
We have a responsibility to protect your information
We commit to protect your personal privacy and only use it for your travel arrangements or requested by Law.
Fill in the personal details as they appear on the data sheet in your passport or on your identification. All names may only contain Standard English alphabetic characters (A to Z) with the maximum of 35 characters for your full name.
If you have only one name in your passport (regardless of First name, Middle or Last name), please enter your name in the "Last/Family name" field and click the box stating "This passenger does not have a first/given name in the passport".
E.g: Name on the passport:
Thomas
If your First/Given & Middle name or Last/Family name contains only one letter, please double this single letter corresponding to its name field.
a. Name on passport:
D Jonson
b. Name on passport:
Robert S
If your first name is connected by means of a hyphen or contains special characters such as apostrophes or an acute accent..., please remove them when you enter your name.
Name on passport:
John-Adam Smith
If your name contains a suffix, please fill your first name and the suffix in the "First/Given & Middle name" field.
William Smith Jr
If your First/Given & Middle name or Last name is too long and exceeds the maximum of characters, please enter as much as your names as possible, then you can abbreviate the rest of your name.
Robert Johann Edward Augustus Smith
During the booking process, you may accidentally change the data or have not read the notes carefully.
So once you've filled out all the necessary information, don't click the "Continue" button immediately, but always make sure you double check the information you've entered.
If the personal data on your flight ticket does not match your passport or identification, the airline has the right to refuse you on the flight. In this case, you will have to change your name through changing the official name or you need to buy a new ticket.
PHILIPPINES
SOUTH EAST ASIA
MIDDLE EAST & WEST ASIA
NORTH EAST ASIA
AUSTRALIA
EUROPE
NORTH AMERICA
Adult
12+ years
1
Children
2-11 years
0
Infants
0-2 years
