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Depending our the fare type and regulations of each airline, you may request to cancel or change your current ticket to other travel date or flight title with same ticket class or higher classes (not allowed downing grade to lower classes) and charges (change/refund fee + different fee between two flights - if available) should be applied. Different ticket classes and different flight types (domestic and international) for each airline will have different cancellation fee and change fee as follows.

Note: In cases of force majeure problems such as natural disasters, epidemics/pandemics etc., the below fare rules (refund/reschedule/reroute) may not be applied and must comply with the Airline policies during that period.

I. Philippine Airlines tickets:

INTERNATIONAL FLIGHTS		CANCELLATION/ REFUND		CHANGE		NO-SHOW (Passengers did not present on their flight)
CLASS	FARE BASIS	BEFORE DEPARTURE	ON/AFTER DEPARTURE	BEFORE DEPARTURE	ON/AFTER DEPARTURE	NO-SHOW (Passengers did not present on their flight)
BUSINESS FLEX		Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD100/flight
BUSINESS VALUE		Permitted with fee	NOT PERMITTED	Permitted with fee	Permitted with fee	USD100/flight
PREMIUM ECONOMY		Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD100/flight
ECONOMY	Flexible	Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD100/flight
	Value	Permitted with fee	NOT PERMITTED Except the flight from/to US/UK/Canada: USD350/pax* for refund request	Permitted with fee	Permitted with fee	USD100/flight
	Saver	Permitted with fee	NOT PERMITTED	Permitted with fee	Permitted with fee	USD100/flight
	Super Saver	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED
DOMESTIC FLIGHTS
CLASS	FARE BASIS	BEFORE DEPARTURE	ON/AFTER DEPARTURE	BEFORE DEPARTURE	ON/AFTER DEPARTURE	NO-SHOW
BUSINESS FLEX		Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD60/flight
BUSINESS VALUE		Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD60/flight
PREMIUM ECONOMY		Permitted with fee	Permitted with fee	Permitted with fee	Permitted with fee	USD60/flight
ECONOMY	Flexible	USD80/flight	USD80/flight + No-show fee (If ticket UNUSED)	Permitted with fee	Permitted with fee	USD60/flight
	Value	USD80/flight	NOT PERMITTED	Permitted with fee	Permitted with fee	USD60/flight
	Saver	USD80/flight	NOT PERMITTED	Permitted with fee	Permitted with fee	USD60/flight
	Super Saver	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED	NOT PERMITTED

Name change: Not permitted. Please go to refund process instead.
Ticket transferred to other passenger: Not permitted.
Misspelling name: Must be the same person and apply the same fee as refund for promotional fares and nonrefundable fares - apply refund fee of refundable fare in the same sector
No-show fee will be charged if the booking is not cancelled 24 hours prior departure time.

Cancellation:

Refundable with Fee for Totally Unused Tickets; Non-Refundable for Partially Used Tickets

Important Note:

Combination fare between economy super saver and other classes will not be permitted for cancellation or refund.
The above general fare rules are for reference only and NOT apply for flight from/to Canada/US/UK/United Arab Emirates.
Ticketing fee is at USD50/ticket and non-refundable in any case. Ticketing fee, Taxes and Airport fee are not refundable in any case

II. Cebu Pacific airline tickets: Will be updated soon.

III. PAL express tickets: Will be updated soon.

Specific fare rules may vary and different from the general fare rules and should be provided on request by contact us through 24/7 supporting email: reservations@flyphilippineairlines.com Thanks you for choosing our service!